Managing a mobile workforce of any kind presents unique challenges. These obstacles prevent your business from being as productive and efficient as it can be.
The top three challenges that fleets face today are accountability, safety, and efficiency.
By turning to a GPS tracking solution,
fleets are taking direct action to address and solve these top challenges. However, it’s not a given that you will see success overcoming these challenges utilizing this technology.
Success with a GPS tracking solution is an understanding of what challenges you need to solve and what you’re trying to achieve.
Those who shop for the lowest-cost solution or make a decision solely on a set of features are the ones who usually end up with buyer’s remorse and more headaches down the road.
In this article, we’ll dive into the top three challenges GPS tracking solutions solve to better set you up for success when you implement the technology.
How GPS Tracking Holds Employees Accountable
Accountability starts with gaining fleet visibility. It’s challenging to hold drivers accountable when you don’t know where they are, where they’ve been, or how long they were there. Drivers might feel that implementing a GPS tracking solution is just “Big Brother” out to get them. However, you can easily dispel this notion by providing the right context.
Think of it like this – football coaches review the game film with players and sales managers review calls with sales representatives. For any business to improve and grow, its people have to be open to coaching so that they can be more productive and efficient. Improving in this way starts with the accountability that a GPS tracking solution provides.
Gaining fleet visibility solves this challenge. You no longer have to waste time trying to get drivers on the phone to figure out where they are for an estimated time of arrival (ETAs).
You can improve their efficiency in completing jobs by managing how long they are at job sites and reducing unnecessary trips throughout the day looking through related reports.
Reviewing this type of data provided by a GPS tracking solution is your version of reviewing game film or sales calls.
Another sub-challenge of accountability is the inability to verify payroll. Without a GPS tracking solution, it’s hard to pinpoint the cause of high labor costs. For instance, employees might speak with a coworker for 45 minutes before they should have clocked out at the end of the day.
With a GPS tracking solution in place, you can verify the exact time they returned to the office vs. when they clocked out to reveal and rectify any discrepancies. This level of accountability can help dramatically reduce high labor costs.
Creating and Maintaining a Culture of Safety
Poor driver behavior usually means drivers are speeding, rapidly accelerating, or harsh braking. It endangers their safety, as well as those around them, and reduces the lifecycle of vehicles and increases maintenance costs. It can also affect your bottom line because your vehicles are moving billboards for your brand. You don’t want your company associated with erratic and unsafe driving.
Monitoring this behavior with a GPS tracking solution enables you to coach in the moment to curb this behavior proactively. The data provided by a GPS tracking solution can also reinforce either an existing or newly created safety policy.
Setting up alerts that inform you when drivers are speeding or rapidly accelerating, along with driver scorecards, will reveal the drivers that need the most help in improving their behavior. Conversely, you will also identify your safest drivers who deserve recognition for adhering to the safety policy.
There are many scenarios for drivers getting involved in collisions, not all of which are their fault. A GPS tracking solution can only go so far in vindicating drivers when they are involved in crashes. If collisions are a current challenge you face, it might be time to implement in-cab cameras. This technology reveals whether the driver was at fault or not.
Improving Efficiency and Productivity
Inefficiencies cause a host of issues for any business. Challenges inefficiencies cause include:
- Poor customer service.
- Unnecessary vehicle downtime.
- High fuel costs.
Many different cogs in the efficiency machine can stop working, which leads to poor customer service, e.g., giving long estimated time windows of arrival.
In a world where positive online reviews continue to grow in importance, it’s vital to ensure that your mobile workforce is as productive and efficient as possible. GPS tracking solutions ensure drivers are taking the most efficient routes to job sites and completing jobs on time.
These efforts will lead to satisfied (and repeat) customers. They will be happier when you provide smaller and more accurate time windows, as well as finishing jobs faster.
If you don’t have a solidified process of scheduling maintenance for vehicles or keeping accurate records, it can significantly affect efficiency. The main symptom of this challenge is unnecessary vehicle downtime.
If multiple vehicles have to be off the road at once because they all come in for service at the same time, that means you’re losing out from jobs they could otherwise complete. Worse, more significant problems can arise if you don’t perform routine maintenance on time.
GPS tracking solutions provide the capability of effectively managing maintenance schedules. You can receive alerts for upcoming maintenance that enables you to prepare for vehicle downtime more effectively.
The most significant contributor to fuel inefficiency is high idle time, as well as being one of the lowest hanging fruits. Some idle time is understandable and even necessary in cases of extreme heat or cold for drivers to either warm or cool down the cab. However, extended idle times are not necessary and completely avoidable using a GPS tracking solution.
You can reduce high idle times by automatically sending drivers an alert when they idle for a certain amount of time telling them to shut the vehicle off. This functionality will stop drivers from idling for excessive amounts of time, wasting fuel, and ultimately saving significant amounts on fuel costs.
Create Your Own Recipe for Success
Understanding what your challenges are will help define what kind of solution you need. Approaching a GPS tracking solution in this way creates your unique recipe for success. If you want to begin solving your fleet challenges, fill out the form below and receive free quotes from top-rated GPS tracking solution providers today!